How Luxury Presence closed books 3x faster
About Luxury Presence
Luxury Presence is a leading proptech company that empowers real estate agents to elevate their brand and grow their business. Through high-performing websites, marketing tools, and collaborative mobile apps, agents stay connected to clients, extend their reach, and generate more leads.
The Challenge: A finance workflow buried in manual complexity
Controller Alex Brockman inherited finance operations glued together with spreadsheets, manual reconciliations, and countless error-prone tasks:
- Month-end close required 3–4 people working several days on AR, revenue reconciliation, and data clean-up.
- Cash application demanded hours of daily reconciliation to match cash with revenue.
- Contract and pricing updates for thousands of agents were processed manually, inviting mistakes and delays.
- The company even hired a QA role solely to catch human errors in billing workflows.
“Before Tabs, it was death by a million cuts—manual work, stitching systems together, constantly fixing errors.” — Alex Brockman, Controller, Luxury Presence
With leadership driving AI adoption across departments, finance was lagging — and at risk of being left behind.
Why Tabs?
Alex evaluated legacy systems like NetSuite and Sage, but they felt rigid, costly, and slow to adapt. What convinced him to go with Tabs were the “three Ps”:
- People: Collaborative, responsive, and committed as partners.
- Product: AI-powered contract ingestion, AR, cash application, and recognition workflows.
- Pace: Fast product delivery—promised features shipped quickly and reliably.
Tabs’ contract ingestion feature was especially compelling.
“Given that we have tens of thousands of agents modifying contracts, the accuracy of Tabs’ AI ingestion helped us get over the finish line.” — Alex
Life With Tabs
Since adopting Tabs, Luxury Presence has reshaped its finance operations:
- Manual work drastically reduced — AR, revenue reporting, and cash application are now automated.
- Faster close — what once took several days now takes about one day.
- Higher accuracy — contract modifications, price changes, and billing updates are ingested and executed correctly the first time.
- Strategic focus — freed from grunt work, the team can now deliver faster, better insights and focus on higher-value projects.
“We’ve essentially gained new headcount without hiring. My team is energized—freed from grunt work and able to focus on insights and strategic projects.”
Tabs has also proven to be a true partner:
“With incumbents, I avoided tough conversations because I knew we wouldn’t get anywhere. With Tabs, we bring a strange use case and within hours their product team is on it.”
Looking Ahead
For Luxury Presence, Tabs is more than efficiency—it’s modernization.
“AI in finance is here to stay. If you don’t adopt it, you’ll fall behind. Change is scary—but it’s scarier to stand still.” — Alex Brockman
And his advice to peers:
“Do it. Otherwise, you’re stuck in the error-prone day-to-day while others move ahead.” — Alex
